Shipping Policy for Outfitsdot Shop
Welcome to Outfitsdot Shop! Please refer to the guidelines below for a seamless and informed shopping experience, no matter where you're located.
Section 1: Applicability and Acceptance
This policy applies to all orders, including international ones. By placing an order with us, you agree to adhere to the policies outlined below.
Section 2: Shipping Costs and Options
We offer various shipping options to cater to our diverse customer base, including standard postal shipping and expedited choices for faster delivery. All international orders qualify for free shipping, regardless of the destination.The country that provides delivery services is the United States, with regions consisting of one federal district, Washington, D.C., and 50 states.
Section 3: Shipping Duration and Handling
We will deliver all items free of charge，Shipments typically take 8 to 10 days (Monday to Friday). Our dedicated team handles your order within 1 to 3 business days, from Monday to Friday.
We prioritize timely order processing while maintaining high-quality standards, ensuring your order is ready for its journey promptly.
Section 4: Address Changes
Once an order is in transit, we cannot modify the delivery address. For any adjustments, please contact us within 24 hours of placing your order.
Section 5: Order Tracking
Upon shipment, you'll receive a Shipment Confirmation email with your tracking number(s). Tracking information becomes available within 24 hours and allows you to monitor your order until delivery.
Section 6: Cancellations and Refunds
Cancellations are accepted before dispatch. For dispatched orders, refer to our refund policy.
Section 7: Damaged Parcels
If you notice damage during transit, consider rejecting the delivery if possible. For accepted parcels later found damaged, contact our customer service for guidance.
Section 8: Special Considerations
- Provide a valid phone number for prompt communication.
- We do not ship to Military Bases or PO Boxes.
- During holidays, expect additional transit days due to potential delays.
Rest assured, we select shipping methods for safe and timely delivery.
Section 9: Customer Service
For inquiries, concerns, or assistance, contact our dedicated customer service team at [email protected].
Section 10: Order Tracking
Use our online Order Tracking feature with your emailed order number for estimated arrival information.
We are committed to providing an exceptional shopping experience, no matter your location. Thank you for choosing Outfitsdot Shop!